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The OFFICIAL 2009 Unaddressed Admail Customer Guide

• Letter Carrier Standard items - up to 30.5 cm x 15.24 cm (up to 12” x 6”)
• over 115 g up to 230 g (5 days)
• Letter Carrier Oversize items – over 30.50 cm x 15.24 cm up to 30.50 x 22.85 cm (over 12” x 6” up to 12” x 9”)
• up to 115 g (5 days)
• over 115 g up to 230 g (5 days)
• Non-Letter Carrier Standard items – up to 30.5 cm x 15.24 cm (up to 12” x 6”)
• up to 500 g (1 day)
• over 500 g up to 1,000 g (3 - 5 days)
• Non-Letter Carrier Oversize items – over 30.50 cm x 15.24 cm up to 35.56 cm x 28 cm (over 12” x 6” up to 14” x 11”)

		Max Length	Max Width	Max Thickness	Max Weight	Delivery Cycle
Residential Distribution Letter Carrier Standard items	Up to 115g	30.50 cm (12 in)	15.24 cm (6 in)	1.91 cm (0.75 in)	115 g (4.05 oz)	3 business days
	Over 115g	35.56 cm (14 in)	15.24 cm (6 in)	1.91 cm (0.75 in)	230 g (8.1 oz)	5 business days
Letter Carrier Oversize items	Up to 115g	30.50 cm (12 in)	22.85 cm (9 in)	1.91 cm (0.75 in)	115 g (4.05 oz)	5 business days
Business Distribution Non-Letter Carrier Standard items	Up to 115g	35.56 cm (14 in)	15.24 cm (6 in)	1.91 cm (0.75 in)	115 g (4.05 oz)	3 business days
		35.56 cm (14 in)	25.4 cm (10 in)	1.91 cm (0.75 in)	115 g (4.05 oz)	5 business days
	Over 115g	35.56 cm (14 in)	15.24 cm (6 in)	1.91 cm (0.75 in)	230 g (8.1 oz)	5 business days
Non-Letter Carrier Oversize items	Over 500g	35.56 cm (14 in)	28.0 cm (11 in)	1.91 cm (0.75 in)	230 g (8.1 oz)	5 business days

Mailings must be deposited at the Letter Carrier delivery facility by 11:00 a.m. on the business day prior to the specified delivery cycle start date.

Letter Carrier Routes The delivery cycle reflects the number of business days normally required to complete the delivery of properly prepared Unaddressed Admail Items. The delivery cycle varies based on weight, size and target area.

Non-Letter Carrier Routes The delivery cycle for Non-Letter Carrier routes for Items weighing up to 500 grams, will be normally completed the business day following receipt of the Items at the office of delivery, or on the date specified on the Unaddressed Admail Delivery Slip, whichever is later.

The delivery cycle for Non-Letter Carrier routes for Items weighing more than 500 grams up to 1,000 grams will be normally completed between five and seven business days following receipt of the Items at the office of delivery.

Notes:

• The number of days excludes the day of mailing, weekends and statutory holidays;
• Weekend and statutory holiday deposits are considered deposited on the following business day;
• These service standards do not apply to Northern Regions and Remote Centres as defined by Canada Post;
• Service standards are subject to change without notice.

Letter Carrier Routes* (Maximum)	Length	Width	Thickness	Weight
Residential Distribution	35.56 cm (14 in)	15.24 cm (6 in)	1.91 cm (0.75 in)	230 g (8.1 oz)
Business Distribution	35.56 cm (14 in)	28.0 cm (11 in)	1.91 cm (0.75 in)	230 g (8.1 oz)
Minimum	70 cm2 area (10.85 in2)		0.18 mm (0.007 in)	N/A

Non-Letter Carrier Routes** (Maximum)	Length	Width	Thickness	Weight
Residential & Business Distribution	35.56 cm (14 in)	28.0 cm (11 in)	3.81 cm (1.5 in)	1000 g (35.3 oz)
Samples	22.86 cm (9 in)	15.24 cm (6 in)	2.54 cm (1 in)	500 g (17.6 oz)
Minimum	N/A	N/A	N/A	N/A

Weight
For non-contract and contract customers, the maximum weight limit per Item is 230 grams for Letter Carrier delivery and 1,000 grams for Non-Letter Carrier delivery to Residential + Business Distribution and 500 grams for Non-Letter Carrier delivery of samples.

Volume***
The minimum volume for distribution at a Letter Carrier or Non-Letter Carrier office is:

• The complete distribution of one route or delivery mode.
• The complete distribution to houses only, apartments only, farms only, businesses only or any combination, on one route.

Customers may provide lesser quantities than the required distribution within a Letter Carrier or Non-Letter Carrier office. In such cases, Canada Post will deliver Unaddressed Admail Items at the selected delivery installation(s) until the quantities are depleted, starting at the first Letter Carrier route or Non-Letter Carrier delivery mode. For example, if a Letter Carrier office requires 5,000 Unaddressed Admail Items to ensure full coverage of the office and the Customer chooses to mail only 4,000 Items, Canada Post will deliver the 4,000 Items starting with the first Letter Carrier route, as selected by the Customer, until the Items are depleted (in no particular order).

However, a Customer may select the Letter Carrier routes or Non-Letter Carrier delivery modes that will receive less than full coverage by submitting the Order (Statement of Mailing) using the Electronic Shipping Tools or by indicating the quantities on the Unaddressed Admail Delivery Slip. For example, if a Letter Carrier office requires 5,000 Unaddressed Admail Items to ensure full coverage of the entire office and the Customer chooses to mail only 4,000 Items, the Customer may specify which Letter Carrier routes will receive less than full coverage. These Items will be delivered until depleted (in no particular order) on a given route.

In some cases, a Letter Carrier route may cover more than one FSA. This is referred to as a "split walk". Customers may choose which FSA within the split walk they wish to have covered by using the Electronic Shipping Tools or by indicating the selected FSA on the Unaddressed Admail Delivery Slip.